Conversation is the new Customer UI

Home >

  • Contacts handled by CC agents reduction
  • Extention to a large number of services, configuring the knowledge base behind them
  • Costs reduction in deploying the solution to different channels
  • Transition from Self Service to Assisted Service (from chatBOT to a real agent)
  • Data collection to standardize acquisition (e.g. personal information to book a service, contracts sign, delivery something)

  • Significant reduction time spent searching in web site for a certain product/information
  • The conversation starts immediately and can be closed in a few steps
  • Serve thousands users at the same time
  • Automate user task
  • Support H24
  • Unified Service for all digital channels

©2019 Via dei Valtorta 48, 20127, Milano | Branch Office Viale Vittorio Veneto, 8/D, 21013 Gallarate (VA) | P.IVA 12421000154
| TEL. +39 0245495098